Servant Leadership
Servant leadership is a
fairly recent addition to the field of leadership and involves the leader
serving others, specifically his followers. Although servant leadership has not
received an immense amount of corroboration, evidence suggests that the
companies which have implemented it have experienced tremendous growth (Hunter,
2003). From Southwest Airlines to Starbucks, Chick-fil-A to Men’s Wearhouse,
business and corporate leaders around the world are beginning to realize the
benefits of servant leadership and are searching for servant leaders, instead
of those with more qualified resumes. Not only does servant leadership improve
the condition and chemistry of many secular corporations, but it is also a
mandate for the Christian (Blanchard, 2003). Jesus clearly instructed his
disciples to follow carefully after himself, and Christians are commanded to do
likewise. Although the term servant leadership seems oxymoronic, servant
leaders place a greater emphasis on the betterment of the subordinates than on
the glorification of themselves (Hale, 2007). Since servant leadership is
exceedingly beneficial, Christian leaders ought to develop an understanding of
this nascent concept and apply the knowledge to their leadership styles.
Servant Leadership Described
Servant leaders exhibit certain characteristics and
respond to situations from an inward compass. Servant leaders, first and
foremost, realize that the privilege of leading is an act of service
(Blanchard, 2003). A servant leader will never view his opportunity to lead as
a drudgery and will place himself in the shoes of his followers. He must not
consider himself too superior for any seemingly menial task, or he will fail in
his position as a servant. Furthermore, servant leaders promote a sense of
community (Spears, 2002). They work not to build an elitist empire, designed
for a few chosen individuals and restricted to those who meet specific
qualifications, but to foster a community where mutual love, respect, and
happiness are enjoyed by all members of the society, and where membership is
free to the one who checks his ego at the door. Moreover, servant leaders
prepare their followers to continue on the work (Blanchard, 2003). The greatest
servant leader, Jesus Christ of Nazareth, perfectly illustrated this vital
preparation by investing a majority of his earthly ministry training and
equipping his disciples, those who would extend his legacy and carry on his
message. Finally, servant leaders do not lead
when money is a major motivation (Prosser, 2007). He considers not how
financially blessed he will be in the position, but how he will be able to
impart wisdom and strength into the lives of others.
The Results of Servant Leadership
If servant leadership is properly practiced by
organizations, positive results are to be expected. According to Peter
Northouse (2016), the central goal of servant leadership is to create a healthy
organization that produces individual growth, organizational performance, and,
as a result, an impact on society. Successful servant leadership will result in
follower performance and growth (Northouse, 2016). A primary outcome of servant
leadership is the realization, by the followers, of their potential and the
achievement of that potential. Another result of servant leadership is that
followers will become more effective at accomplishing their assigned jobs and
fulfilling their job descriptions. A final outcome of servant leadership on the
follower’s performance is the process whereby followers become servant leaders
themselves and train others to be servant leaders (Greenleaf, 1970). Servant
leadership also results in high employee satisfaction of the leader (Hale,
2007). Followers are more prone to listen to a leader who leads by example and
will have a pleasant view of him because he is a servant leader. Finally, a
company which practices servant leadership will ultimately impact society
(Northouse, 2016). While not a direct intention, if the organization succeeds,
it will provide jobs for the community.
References
Blanchard, Ken (2003). Servant Leader. Nashville: Thomas
Nelson.
Hale, J.R. & Fields,
D.L. (2007). Exploring servant leadership across cultures: A study of followers
in Ghana and the USA. Leadership, 3
(4), 397-417.
Hunter, James (2003). The World’s Most Powerful Leadership
Principles. New York: Crown Business.
Greenleaf, R. K. (1970).
The Servant as Leader. Westfield, IN: Greenleaf Center for Servant Leadership
Northouse, Peter (2016). Leadership: Theory and Practice. SAGE:
Los Angeles.
Prosser, Stephen (2007). To Be a Servant-leader. New Jersey:
Paulist Press.
Spears, L. C. (2002).
Tracing the past, present, and future of servant-leadership. In L. C. Spears
& M. Lawrence (Eds), Focus on
leadership: Servant-leadership for the 21st century (pp. 1-16). New York:
Wiley
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